Member Contractor
Rinnai PRO Partner
Rinnai boilers, combi boilers and tankless water heaters, supplied, installed, commissioned and serviced by VIA across Metro Vancouver. We work directly with Rinnai on every project, from single-family homes to commercial boiler plants.
We don't just install Rinnai. We train with them, start up systems with them and stand behind the warranty with them.
Rinnai builds some of the most efficient boilers and tankless water heaters on the market. The installation determines how well they perform. As a member of the Rinnai PRO Network, our team works side by side with Rinnai's representatives and technical support, so every system we install is set up the way Rinnai designed it to run.
Trained by Rinnai
Our technicians take part in Rinnai boiler training led by Rinnai representatives, including sessions at our Richmond office, and use Rinnai's PRO Network training library.
Commissioned together
On commercial plants, we run factory start-up with Rinnai technicians and complete Rinnai's start-up and combustion forms.
Warranty handled for you
We register your warranty through the Rinnai PRO portal at installation. If a part fails, we open the case with Rinnai technical support, order the warranty parts and handle the repair.
One team, start to finish
We handle the quote, gas permit, installation, inspection and annual maintenance. You deal with one company from start to finish.
Three systems, one for every home
Most homes we work on are best served by one of these three Rinnai units. We'll confirm the right model and size after an on-site assessment.
Rinnai I-SERIES Plus Solo
A high-efficiency condensing boiler dedicated to space heating. It can be paired with an indirect tank for your domestic hot water.
- Condensing efficiency, up to 96% AFUE
- Built-in control for up to 4 heating zones
- Pairs with an indirect hot water tank
- Outdoor reset adjusts output to the weather
Rinnai I-SERIES Plus Combi
Heating and instant hot water in one compact wall-hung unit. You get endless hot water without a storage tank.
- Space heating and on-demand hot water from one unit
- Heats and supplies hot water at the same time
- No tank, which frees up floor space
- Condensing efficiency, up to 96% AFUE
Rinnai SENSEI RX
A condensing tankless water heater that heats water only when you need it. You never run out of hot water.
- Up to 11 GPM of continuous hot water
- 0.98 UEF, ENERGY STAR® certified
- 15-year residential heat exchanger warranty
- Modulates from 15,000 to 199,000 BTU to match demand
Which Rinnai is right for you?
| IP120S + indirect tank | IP120199C combi | RX199iN tankless | |
|---|---|---|---|
| Space heating | Yes | Yes | No (hot water only) |
| Domestic hot water | Yes, stored in indirect tank | Yes, instant and on demand | Yes, instant and on demand |
| Storage tank | Indirect tank | None | None |
| Space needed | Boiler and tank | One wall-hung unit | One wall-hung unit |
| Ideal home | Larger homes, several bathrooms, many zones | Small to mid-size homes with hydronic heat | Any home replacing a hot water tank |
Rinnai projects we've completed
A selection of Rinnai installations, commissioning and service work from our job records, covering residential and commercial projects.
BeforeAfterBoiler replacement with a Rinnai heating-only boiler
An aging wall-hung boiler was replaced with a Rinnai IP120S condensing boiler. Domestic hot water was restored on the first day. We then reworked the piping and zone layout and finished with a clean, labelled mechanical room and a live Rinnai controller.
BeforeAfterTankless upgrade: Rinnai to Rinnai
The home's original Rinnai RC98 tankless was due for replacement. We replaced it with a new Rinnai SENSEI RX199i condensing unit with new isolation valves and clean gas and water connections, then fired and tested it before handover.
Commercial Rinnai boiler plant for non-profit housing
We commissioned a Rinnai RCB750 commercial boiler for a non-profit housing building. We worked with Rinnai technicians on factory start-up, system parameters and combustion testing, and coordinated the Technical Safety BC documentation. When a control board later needed replacing, we handled the warranty repair directly with Rinnai technical support.
Rinnai boiler: kit replacement and re-piping
A defective installation kit was replaced and the copper piping reconnected. We restored water, bled the system of air and test-fired both heating and hot water before handover.
More Rinnai work
Rinnai I-Series I120SN boiler installation
New I-Series boiler with a new venting and piping layout in an open basement mechanical space.
Rinnai I120SN supply & install
Boiler with zone valve work, a City of Vancouver gas permit and Rinnai warranty registration.
Mid-efficiency boiler to Rinnai I-Series
An older mid-efficiency boiler replaced with a high-efficiency Rinnai I120SN condensing boiler.
Rinnai I-Series combi installation
Rinnai I-Series combi boiler installed with a primary/secondary heating kit.
Rinnai SENSEI maintenance
Annual chemical descaling flush to keep a Rinnai SENSEI tankless heat exchanger running efficiently.
Rinnai diagnostics & repair
Error codes, low-pressure faults, condensate blockages and control issues on Rinnai boilers and tankless units.
Already have a Rinnai? We service those too.
Rinnai boilers and tankless water heaters run best with regular maintenance. Hard water scale, blocked condensate traps and low system pressure are the most common causes of error codes we see.
- Tankless descaling and flushing (e.g. "LC" scale codes)
- Boiler maintenance, condensate trap cleaning and combustion tests
- Error code diagnosis on boilers and tankless units
- Warranty repairs coordinated with Rinnai technical support
"Clear, Concise and Professional. No surprises."
How we approach every Rinnai installation
Thinking about a Rinnai boiler or tankless?
Book an on-site assessment and get a clear quote with options to compare.
Model specifications are from Rinnai product literature and may change without notice. Final model and size are confirmed after an on-site assessment. Rinnai, I-SERIES Plus and SENSEI are trademarks of Rinnai Corporation.